If you need help, the answer to your question is likely to be found on this page.
How can I delete my account?
If you are aboslutely sure that you want to delete your account, you can do so
here. Please note that your account will be permanently deleted and irrecoverable!
How to I set up my own unique fundraiser?
1. Hover your cursor over the arrow button right next to the My Apps link located at the menu at the top of the page.
2. Once your cursor is hovering over the arrow button, a drop-down menu will appear.
3. Once the drop-down menu has appeared, bring your cursor down to the My Fundraisers link and click on it.
4. On the left side of the page, a menu will appear with a list of campaigns currently sponsored by your nonprofit. Decide which campaign you would like to support and create a new fundraiser for. Click on it.
5. Once you have clicked on a category, a page with blank fields will appear. The fields listed will be Title, Description, and Goal Amount.
6. In the Title field, you can give your fundraiser a name.
7. In the Description field, you can provide users with a brief summary of your fundraiser. For example, you can tell what organization the fundraiser benefits and what the money will be used for.
8. In the Goal Amount field, type the amount of money you would like to raise with your fundraiser. Please note that these amounts must be in exact dollars. A figure with change cannot be entered. For example, $500 can be entered, while $500.50 cannot.
9. Once you have completed all of the fields, read and understand the disclaimer located at the bottom of the page. Once you have read and understood the disclaimer, click on the Save and Continue button located directly above the disclaimer.
10. After you have clicked the Save and Continue button, a page will load where you can enter the e-mail addresses of up to 5 friends. These friends will be sent a message asking them to donate to your campaign. The e-mail will provide your name, the title of the fundraiser, the fundraiser description, and a link to the fundraiser page. Once you have entered the e-mail addresses you would like to send messages to, click on the Send Invitation button.
11. After you have sent your invitations, you will be taken to a page that gives an overview of how viewers will see your fundraiser.
12. Congratulations! You have now set up your own unique fundraiser!
How do I create and share a new folder with File Explorer?
1. Click on the Profile link located in the menu at the top of the page.
2. Once the Profile page has loaded, click on the File Explorer tab located above your personal information.
3. Once the File Explorer has loaded, click on the
New Folder link located in the top left corner of the File Explorer.
4. This will open up the New Folder window. Here you will fill out some information about the folder you are creating such the folder’s name and its privacy settings. Use the options as you see best fit.
5. Once you have entered all of the information, click on the Save button located at the bottom of the window. This will complete the file creation process.
How do I upload files to my folder on the File Explorer?
1. After your folder has been created, you can begin uploading files to it. Click on the Profile link located in the menu at the top of the page. This will load the Profile page.
2. Once the Profile page has loaded, click on the File Explorer tab located above your personal information.
3. To select your folder, click on it (it will be listed under the name you have given it).
4. Once you have clicked on your folder it will become highlighted in blue. Once it is highlighted, click on the Upload New File link.
5. This will bring up the New File window. To select which file you would like to upload, click on the Browse button.
6. Next a window will pop up. In this window, you will select which file you would like to upload to your folder.
7. Once you have selected the file you wish to upload, click on the Open button.
8. After opening your file, you will fill out the Title and Description fields.
6. Next, you will be asked some questions about who can view and edit your files. Fill out all of the information as you see best fit.
7. Once you have filled out all of the fields, click on the Save button located at the bottom of the window. This completes the file creation process.
How do I edit the folders I have created on the File Explorer?
1. After your folder has been created, those with permission can go back and edit it at anytime. To do so, click on the Profile link located in the menu at the top of the page. This will load the Profile page.
2. Once the Profile page has loaded, click on the File Explorer tab located above your personal information.
3. To select your folder, click on it (it will be listed as what you named it).
4. To edit your folder, click on the Edit Folder link directly to the right of the New Folder link.
5. This link will bring up the Edit Folder window. Once you have made all of your changes, click on the Save button located at the bottom of the window. This will complete the folder editing process.
How do I edit the files I have created in the File Explorer?
1. After your file has been created, those with permission can go back and edit it at anytime. To do so, click on the Profile link located in the menu at the top of the page. This will load the Profile page.
2. Once the Profile page has loaded, click on the File Explorer tab located above your personal information.
3. To select the folder containing the file you wish to edit, click on it (it will be listed under the name you have given it).
4. To the far right of your file title and description will be an Edit button (a graphic with a small pencil and paper). To edit your file, click on this button.
5. Clicking on the button will bring up the File Editor window. Once you have made all of your changes, click on the Save button located at the bottom of the window. This will complete the editing process.
How do I view a file that has been uploaded to the File Explorer
1. If you have been granted permission from the file creator, you can view files that have been uploaded to the File Explorer. To do so, click on the Profile link located in the menu at the top of the page. This will load the Profile page.
2. Once the Profile page has loaded, click on the File Explorer tab located above your personal information.
3. This will bring up the File Explorer. To select the folder with the file you wish to access in it, click on it that folder.
4. To view the file, click on the file’s title. The title will be in blue font and located directly under the Title column. This will complete the file viewing process.